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Home | Back to Food & Beverage
Food & Beverage Quality Service Skills
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Absolutely essential for your server orientation! These two videos clearly show how excellent service leads to greater tips, sales, and job satisfaction. They go beyond the basics for every step of dining service. Servers will learn: time-saving techniques for combining tasks into fewer trips; a practical method for ensuring orders are taken and served correctly; guest-pleasing service tips for everything from handling glasses to placing dessert plates correctly; communication skills that emphasize the courteous service guests expect; breaking into short training segments easily allows you to target by area, shift, or employee.
Includes Video Training Guide and two 15-minute videotapes.
Product: #551VH
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Our Courses
- Supervisory SkillBuilders
- Finance for non-financial managers
- Forecasting and budgeting
- Presentation skills
- Interviewing skills
- Implementing appraisal and managing performance
- Managing orientation and training
- Managing discipline and termination.
- Proactive change management
- Guest service professionalism
- Resolving guest complaints and service recovery management
- Managing diversity
- Scheduling for productivity
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