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Home | Back to Food & Beverage
Room Service
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Make sure the special nature of room service stays special with this video. Shows servers and order takers how to satisfy guest needs while building revenue for your property. Includes: how to guide guests through a menu and make suggestions; ten steps for ensuring accuracy when taking orders; efficient and courteous guestroom service techniques; divided into two segments--taking the order and serving in the room.
Includes Supervisor’s Guide and Employee’s Manual. 26 minutes.
Product: #541VH
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Our Courses
- Supervisory SkillBuilders
- Finance for non-financial managers
- Forecasting and budgeting
- Presentation skills
- Interviewing skills
- Implementing appraisal and managing performance
- Managing orientation and training
- Managing discipline and termination.
- Proactive change management
- Guest service professionalism
- Resolving guest complaints and service recovery management
- Managing diversity
- Scheduling for productivity
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