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Smart Service for Great Banquets

Banquets account for the greatest revenue percentage in a hotel's food and beverage operation. Show employees how to deliver outstanding service with the right combination of smarts, skills, and style to create a memorable banquet experience for guests. 22 minutes. Product: #05030VHS02ENGE

Our Courses

• Supervisory SkillBuilders
• Finance for non-financial managers
• Forecasting and budgeting
• Presentation skills
• Interviewing skills
• Implementing appraisal and managing performance
• Managing orientation and training
• Managing discipline and termination.
• Proactive change management
• Guest service professionalism
• Resolving guest complaints and service recovery management
• Managing diversity
• Scheduling for productivity