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Professional Courtesy Van Service
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Courtesy vans are often the first and last contact guest have with your property, so the impression they get from that service can have a dramatic impact on their decision whether to return. Topics included in this 23-minute VIDEO:
Vehicle safety and appearance inspection
Safe and sensible driving techniques
Proper luggage storage and handling
How to handle a traffic or parking accident
Better guest service and interaction skills
The Companion Guide included with this video features a daily vehicle inspection checklist, rules of the road, and additional tips for better courtesy van service.
Product: #05180VHS02ENGE
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Our Courses
- Supervisory SkillBuilders
- Finance for non-financial managers
- Forecasting and budgeting
- Presentation skills
- Interviewing skills
- Implementing appraisal and managing performance
- Managing orientation and training
- Managing discipline and termination.
- Proactive change management
- Guest service professionalism
- Resolving guest complaints and service recovery management
- Managing diversity
- Scheduling for productivity
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