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Home | Back to Front Office
Providing Professional Bell Service
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Get the most from those first and last impressions—they’re crucial to your business! This video helps your bell service staff make guests feel at home and at the same time increase sales. Dramatizes how to: promote your property’s revenue-generating facilities through suggestive selling; perform efficient, thorough room checks; increase job enjoyment (and gratuities!) by increasing professionalism.
Includes Supervisor’s Guide and Employee’s Manual. 20 minutes.
Product: #534VH
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Our Courses
- Supervisory SkillBuilders
- Finance for non-financial managers
- Forecasting and budgeting
- Presentation skills
- Interviewing skills
- Implementing appraisal and managing performance
- Managing orientation and training
- Managing discipline and termination.
- Proactive change management
- Guest service professionalism
- Resolving guest complaints and service recovery management
- Managing diversity
- Scheduling for productivity
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