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Home | Back to General Management
Certified Hotel Administrator (CHA) Review Session Videotapes
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Hotel professionals all over the world gather in CHA Review sessions when it's time to take the exam for Certified Hotel Administrator. But what happens when your schedule doesn't permit for it? EI provides you with the next best thing, a set of five CHA videotapes (includes participant manual). It is the perfect way to guarantee that you have all of the pertinent information needed to earn the prestigious CHA designation.
Videotapes titles include:
- General Management and Human Resources/Personnel Management (38 minutes)
- Human Resources/Personnel Management (55 minutes)
- Rooms Division Management and Engineering/Property Management (54 minutes)
- Food & Beverage Management and Marketing & Sales Management (48 minutes)
- Marketing & Sales, Accounting and Cost Control (49 minutes)
Product: #08001VHP01ENGE
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Our Courses
- Supervisory SkillBuilders
- Finance for non-financial managers
- Forecasting and budgeting
- Presentation skills
- Interviewing skills
- Implementing appraisal and managing performance
- Managing orientation and training
- Managing discipline and termination.
- Proactive change management
- Guest service professionalism
- Resolving guest complaints and service recovery management
- Managing diversity
- Scheduling for productivity
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