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Supervisory Skill Builders Videos - Set of Nine Videos


General Management - Supervisory Skill Builders Videos - Set of Nine Videos

This nine-video series is loaded with “need-to-know” information on how supervisors should carry out their responsibilities to management as well as employees. Ideal as a self-trainer or for learning in groups, the series helps supervisors: meet management’s objectives for productivity and quality guest service; solve everyday workplace challenges; gain respect, trust, and support from the people who work for them. The set of 9 videos provide an entertaining approach to building supervisory skills. Nine topics are: You as a Supervisor, Conducting Orientation and Training, Leadership, Handling Problems and Conflicts, Motivation and Team Building, Staffing and Scheduling, Improving Employee Performance, Improving Communications, and Time Management.

Product: #05570VHP02ENGE

 

 

   

Our Courses

  • Supervisory SkillBuilders
  • Finance for non-financial managers
  • Forecasting and budgeting
  • Presentation skills
  • Interviewing skills
  • Implementing appraisal and managing performance
  • Managing orientation and training
  • Managing discipline and termination.
  • Proactive change management
  • Guest service professionalism
  • Resolving guest complaints and service recovery management
  • Managing diversity
  • Scheduling for productivity

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