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Home | Back to General Management
Supervisory Skill Builders Videos - Set of Nine Videos
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This nine-video series is loaded with “need-to-know” information on how supervisors should carry out their responsibilities to management as well as employees. Ideal as a self-trainer or for learning in groups, the series helps supervisors: meet management’s objectives for productivity and quality guest service; solve everyday workplace challenges; gain respect, trust, and support from the people who work for them. The set of 9 videos provide an entertaining approach to building supervisory skills.
Nine topics are: You as a Supervisor, Conducting Orientation and Training, Leadership, Handling Problems and Conflicts, Motivation and Team Building, Staffing and Scheduling, Improving Employee Performance, Improving Communications, and Time Management.
Product: #05570VHP02ENGE
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Our Courses
- Supervisory SkillBuilders
- Finance for non-financial managers
- Forecasting and budgeting
- Presentation skills
- Interviewing skills
- Implementing appraisal and managing performance
- Managing orientation and training
- Managing discipline and termination.
- Proactive change management
- Guest service professionalism
- Resolving guest complaints and service recovery management
- Managing diversity
- Scheduling for productivity
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