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Home | Back to Guest Service
10-Minute Trainer: Guest Service
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Short on time doesn’t have to mean short on service – not with this quick-training tool for all guest contact employees. Take ten minutes to view and discuss a brief video segment. Vignettes depict a variety of guest service situations and spark discussion among your employees about how to apply top-notch guest service. Perfect for group training sessions and orientation!
10 minutes.
Product: #550DVH
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Our Courses
- Supervisory SkillBuilders
- Finance for non-financial managers
- Forecasting and budgeting
- Presentation skills
- Interviewing skills
- Implementing appraisal and managing performance
- Managing orientation and training
- Managing discipline and termination.
- Proactive change management
- Guest service professionalism
- Resolving guest complaints and service recovery management
- Managing diversity
- Scheduling for productivity
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