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Home | Back to Housekeeping
10-Minute Trainer: Housekeeping
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Features six different video segments to get your housekeeping staff working together to address concerns about attitudes, product knowledge, emergency situations, guest safety and security, quality guest service, offering special assistance, and more. Use this video to help employees discover and apply practices that are correct for your property. Initiate productive discussions that help solve and prevent problems! Includes Trainer’s Manual.
13 minutes.
Product: #550BVH
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Our Courses
- Supervisory SkillBuilders
- Finance for non-financial managers
- Forecasting and budgeting
- Presentation skills
- Interviewing skills
- Implementing appraisal and managing performance
- Managing orientation and training
- Managing discipline and termination.
- Proactive change management
- Guest service professionalism
- Resolving guest complaints and service recovery management
- Managing diversity
- Scheduling for productivity
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