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Home | Back to Housekeeping
World Trainer: Houseperson
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Lobbies, elevators, meeting rooms, and public space in your hotel can decide a potential guest in favor of – or against – staying at your property. Train your housekeeping staff to keep these areas looking great with this language-free® video. Using positive modeling and other on-screen techniques instead of dialogue and narration, this video demonstrates: housekeeping support tasks such as providing amenities to guestrooms, removing soiled linens, and restocking supply rooms; cleaning the lobby and safe techniques for cleaning elevators; meeting-room set-up and tear-down; make a positive first impression with a property that sparkles from front door to guest room!
27 minutes.
Product: #05143VHS01ENGE
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Our Courses
- Supervisory SkillBuilders
- Finance for non-financial managers
- Forecasting and budgeting
- Presentation skills
- Interviewing skills
- Implementing appraisal and managing performance
- Managing orientation and training
- Managing discipline and termination.
- Proactive change management
- Guest service professionalism
- Resolving guest complaints and service recovery management
- Managing diversity
- Scheduling for productivity
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