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Diversity WORKS

Diversity WORKS video and companion guide helps define diversity, explain why it's important, and showcases the proper skills and attitudes to embrace it. Hospitality executives and diversity leaders also share their insights and expertise on what diversity means to them, where it's going, and how your business can greatly benefit. Product: #05890VHS02ENGE

Our Courses

• Supervisory SkillBuilders
• Finance for non-financial managers
• Forecasting and budgeting
• Presentation skills
• Interviewing skills
• Implementing appraisal and managing performance
• Managing orientation and training
• Managing discipline and termination.
• Proactive change management
• Guest service professionalism
• Resolving guest complaints and service recovery management
• Managing diversity
• Scheduling for productivity