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Home | Back to Maintenance & Engineering
Curb Appeal: Creating Great First Impressions
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Capture new customers as they drive by and keep reservations from turning into no-shows. Upgrade the appearance of your property with little or no investment! With this video, you’ll discover how to: identify and make immediate low-cost improvements; make sight, smell, and sound work for you to help guests feel comfortable; enlist your front desk staff in an ongoing “first impressions” campaign.
Includes Trainer’s Guide. 15 minutes.
Product: #519VH
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Our Courses
- Supervisory SkillBuilders
- Finance for non-financial managers
- Forecasting and budgeting
- Presentation skills
- Interviewing skills
- Implementing appraisal and managing performance
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- Proactive change management
- Guest service professionalism
- Resolving guest complaints and service recovery management
- Managing diversity
- Scheduling for productivity
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