Our Consultants

The consultants at Hospitality Coaching have been successfully providing management training and development services for over ten years. Each consultant has a record of achievement in hospitality management, as well as in hospitality training and development.

Tony Clodd

Tony did his initial craft training at Westminster College and his management training with THF. He managed hotels and inns in London and Oxfordshire and then went on to own and develop two successful restaurants and a function catering business. He moved his career into hospitality education in 1991 and appointments since then have included being Head of Hospitality and Tourism education at Braintree College and Senior Lecturer in Hospitality Management at London Hotel School. Tony's consultancy assignments in these roles and as a freelance have included clients from Russia, China and the UK

Rod Hardingham

Rod began his career as a trainee at Gleneagles and then went on to manage restaurants in London. He moved his career into hospitality training and development in 1985, firstly as a training manager before going on to set up London Hotel School. The school has an international reputation for excellence in hospitality management education and attracts students from over 25 different countries. As Principal of London Hotel School Rod has completed consultancy assignments in the UK and the Far East .

Alan Raeburn

Alan's career has included being Hotel Services director on the QE2 and manager of The Rainbow room at the Rockefeller Centre in New York and F&B Director at Bloomingdales Department stores in the USA In the last few years Alan has undertaken a number of consultancy assignments in the former Soviet Union, the UK and the US.

 

 

   

Our Courses

  • Supervisory SkillBuilders
  • Finance for non-financial managers
  • Forecasting and budgeting
  • Presentation skills
  • Interviewing skills
  • Implementing appraisal and managing performance
  • Managing orientation and training
  • Managing discipline and termination.
  • Proactive change management
  • Guest service professionalism
  • Resolving guest complaints and service recovery management
  • Managing diversity
  • Scheduling for productivity

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