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Our Values
Hospitality Coaching - what does it stand for?
- Hospitality professionalism
- Effective development for managers and supervisors
- Ready made and customised courses
- Flexible delivery times and places
- Active learning
- Entertaining training
- Follow up coaching
- Personal trainee support
- Times to suit different shifts
- Responsive and relevant
- Quality, value and long-term learning
- Access to all of London Hotel School's resources
- Modern training suite in Olympia
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Our Courses
- Supervisory SkillBuilders
- Finance for non-financial managers
- Forecasting and budgeting
- Presentation skills
- Interviewing skills
- Implementing appraisal and managing performance
- Managing orientation and training
- Managing discipline and termination.
- Proactive change management
- Guest service professionalism
- Resolving guest complaints and service recovery management
- Managing diversity
- Scheduling for productivity
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