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Home | Back to Risk Management
Patrolling, Investigating, Documenting
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Fine-tune the delicate balance between effective security and good guest relations with this video. All managers should be aware of: detection and deterrence – what to look for; how to deal with unwanted visitors; how to handle reported incidents of guest loss.
Product: #583CVH
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Our Courses
- Supervisory SkillBuilders
- Finance for non-financial managers
- Forecasting and budgeting
- Presentation skills
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- Implementing appraisal and managing performance
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- Proactive change management
- Guest service professionalism
- Resolving guest complaints and service recovery management
- Managing diversity
- Scheduling for productivity
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