Video Library

The American Hotel & Lodging Association has an extensive catalogue of training resources including videotapes and ready-to-lead training seminars for the hospitality industry. This is perhaps the finest and most comprehensive catalogue of training materials available today. They have been produced by AH&LA member hotels and hospitality education professionals in partnership to ensure their content is both relevant and up-to-date. These products are an integral part of London Hotel School's courses and now we are making them available to the hospitality industry, either at a realistic price or as part of a Hospitality Coaching seminar to be taught in your hotel.

These videos offer solutions to a wide range of training situations and most of them are produced so that they can be used in several different ways: as components of ongoing training programmes, for self-study in learning centres and as short "refresher" courses.

All videos are supplied in PAL format for the UK market but can  be supplied in any format and many are also available in Spanish or Chinese language versions. In addition the World Trainer Series is produced with no dialogue at all, ideal for the internationally diverse department such as housekeeping, where training is essential but language can be a barrier to understanding.

These products give you the opportunity to build your in-house training skills and save the cost of expensive training consultants. Detailed manuals give full support and learning objectives to trainers resulting in professional delivery and effective results.

The Ready-to-Lead seminars are a complete solution for the busy manager who has the time to train but not enough time to spend preparing the course material. The seminars come with a trainer's guide, delegate's materials, OHP transparency masters, and completion certificates, and often feature a dedicated video.

So, take advantage of this opportunity to access some of the best training products available today. Browse through the catalogue and complete the attached order form. You can order these products "on trial" for a maximum of three days and provided they a returned to Hospitality Coaching undamaged within that period you will not be billed. Or, alternatively why not visit Hospitality Coaching and browse through the entire library? Call us on 020 7665 0000 to arrange a time.

Below is a list of products sorted by department. Simply click on the product name for more information.

 

 

   

Our Courses

  • Supervisory SkillBuilders
  • Finance for non-financial managers
  • Forecasting and budgeting
  • Presentation skills
  • Interviewing skills
  • Implementing appraisal and managing performance
  • Managing orientation and training
  • Managing discipline and termination.
  • Proactive change management
  • Guest service professionalism
  • Resolving guest complaints and service recovery management
  • Managing diversity
  • Scheduling for productivity

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